Our Commitment
Vs 88 places the highest importance on the privacy of our users in Bangladesh. We believe your personal information should only ever be used to improve your experience on our platform — nothing more. This Privacy Policy clearly explains what data vs 88 collects, why it is collected, and how it is used and protected. We encourage you to read this policy carefully before using our platform. Our support team is always here to help with any questions or concerns you may have.
1. Information We Collect
Account & Identity Information
When you register at vs 88, we collect the information you provide, including your full name, date of birth, email address, and mobile number. National ID or passport details may also be requested for age verification and identity confirmation. This information is stored in a secure, encrypted database and is accessible only to authorised personnel. To keep your account secure, we also record login logs, password change history, and two-factor authentication data. We never store your password in plain text — it is always protected using industry-standard hashing methods.
Payment & Financial Information (BDT)
During deposit and withdrawal processing at vs 88, your BDT transaction details are recorded — including the amount, date, method (bKash, Nagad, Rocket, or bank transfer), and reference number. vs 88 does not directly store full bank account or card numbers; payment gateway partners handle this information in compliance with PCI-DSS standards. Financial records required by law are retained for a specified period to comply with anti-money laundering regulations and regulatory guidelines. Any suspicious transaction triggers protective measures and, where necessary, is reported to the relevant authorities. We use the highest level of encryption technology to safeguard your financial information.
Device & Browser Information
When you access the vs 88 platform, certain technical information is collected automatically — such as your IP address, device type, operating system, browser name and version, and screen resolution. For mobile app users, device ID and push notification tokens may also be collected. This data is used for troubleshooting technical issues, security monitoring, and improving the overall user experience. It is also analysed to ensure our platform performs reliably across the various network environments in Bangladesh. No personally identifiable device data is ever sold to third parties.
Usage Data & Gaming Activity
Your activity on the platform — including which games or events you participated in, how long you played, which bonuses you used, and when you logged in — is recorded automatically. This data helps us create more relevant offers and recommendations tailored to you. Gaming activity data is also analysed to support responsible gaming, so that any user showing unusual patterns can be assisted in a timely manner. This information is also used in aggregate form, from which no individual can be directly identified. For more details, visit our Responsible Gaming View page.
2. How We Use Your Information
Vs 88 uses the data it collects solely for specific, legitimate, and transparent purposes. These include creating and managing accounts, processing transactions, and providing customer support. Data is also used for fraud prevention, anti-money laundering compliance, and adherence to applicable laws in Bangladesh. Additionally, data is analysed to personalise the user experience, send relevant promotions, and improve the platform's technical performance. No data is sold to advertisers or unrelated third parties, and we never collect more information than is necessary.
- Completing Account Verification & Registration
- BDT Transactions & Payment Processing
- Providing Customer Service & Technical Support
- Detecting & Preventing Fraud
- Responsible Gaming Monitoring & Support
- Sending Personalized Offers & Promotions (Subject to Consent)
- Meeting Legal & Regulatory Obligations
Marketing Communications
With your consent, vs 88 may notify you of new offers, bonuses, and events via SMS or email. You can withdraw this consent at any time from your account settings. Opting out of marketing messages will not affect important account-related notifications, which will continue to be sent. We never send spam, and we do not share your contact details with third parties for marketing purposes. For further questions, write to us at support@vs88.io.
3. Cookies & Tracking Technologies
What Are Cookies and Why Do We Use Them?
Cookies are small text files stored in your browser that help improve your website experience. vs 88 uses three types of cookies: essential cookies (required for the site to function), functionality cookies (which remember your preferences), and analytics cookies (which measure site usage). Essential cookies are always active — they maintain login sessions, save language preferences, and handle security checks. Data collected through analytics cookies is aggregated and anonymized, meaning no individual user can be identified from it. You can manage cookies at any time through your browser settings, though some features may become limited as a result.
Other Tracking Technologies
Alongside cookies, vs 88 also uses local storage and session storage technologies, which store data on your device and help the site load faster without fetching data from the server each time. Page load times, click patterns, and error logs are analysed for performance monitoring. We do not engage in cross-site tracking or use third-party trackers without your knowledge. No user profile is built beyond your browsing activity on our platform without your consent. To learn more about cookie management, visit our FAQ Go to page.
4. Sharing Information with Third Parties
Vs 88 never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances. Only the data necessary to complete a transaction is shared with our payment gateway partners for payment processing. Data is shared with technology service providers — such as cloud hosting and cybersecurity firms — under contractually binding confidentiality terms. Information may be disclosed as required to comply with lawful orders from Bangladeshi legal authorities or regulatory bodies. Additionally, anonymized data may be shared with industry security networks to prevent fraud and maintain platform safety.
- Selling data to advertisers or marketing companies — Not applicable
- Sharing data with unrelated third parties without your consent — Not applicable
- With payment partners, transaction-related data only — On a limited basis
- Providing data to authorities when required by law — If needed
- With technology service providers under contractual terms — Ensures Security
International Data Transfers
In some cases, your data may be stored on servers located outside Bangladesh due to technical infrastructure requirements. Where this occurs, vs 88 ensures that all parties involved adhere to international data protection standards. Data is never shared with international partners without contractual confidentiality clauses in place. The level of protection applied to your data remains consistent across all international transfers, as described in this policy.
5. Data Storage & Security Measures
Encryption Technology
Vs 88 uses TLS 1.3 encryption for all data transfers, providing a level of security equivalent to that of banks and financial institutions. Sensitive data at rest is protected with AES-256 encryption. Passwords are never stored in plain text — industry-standard bcrypt hashing is used instead. Security certificates are updated regularly and any vulnerabilities are addressed promptly. Every communication from the mobile app to our servers takes place over encrypted channels.
Data Retention Period
All personal data is retained for as long as your account remains active. Even after account closure, certain data may be kept for up to five years where required by legal obligations or for dispute resolution. Financial transaction records are maintained in accordance with applicable financial regulations in Bangladesh. Once the required retention period ends, data is securely deleted or anonymized. Data that is no longer needed is never held for longer than necessary.
Access Controls
Vs 88 staff are granted access only to the data necessary for their specific role, in line with the "least privilege" principle. All staff access is logged and audited regularly. Any suspicious access immediately triggers an alert. Regular penetration tests are conducted by external security researchers. In the event of a data breach, affected users will be notified as quickly as possible.
6. Your Rights, Policy Changes & Contact
Your Rights as a User
In accordance with Bangladesh's Digital Security Act and international best practices, vs 88 ensures the following rights for all users. You may request access to your personal data at any time, and we are obligated to provide it within a reasonable timeframe. You may request corrections to any inaccurate or incomplete information, and we will update it after appropriate verification. Where no legal obligation requires us to retain it, you may request the deletion of your account and personal data. To exercise any of these rights, email us at support@vs88.io.
Policy Changes
Vs 88 may update this Privacy Policy from time to time, particularly in response to legal changes, new technologies, or updates to our services. You will be notified of any significant changes via your registered email or SMS before they take effect. The effective date of the latest revision will always be clearly displayed at the top of the page. Continued use of the platform after a revised policy is published will be considered acceptance of the updated terms. Previous versions of the policy are available upon request.
Help & Contact
For any privacy-related questions, complaints, or requests to exercise your rights, please reach out to our Data Protection team.
Email: support@vs88.io
We typically respond within 3 business days.
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At vs 88, your privacy is a responsibility we take seriously. Enjoy the best gaming experience in Bangladesh in a safe and secure environment.